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CALL: 0345 686 0255
Opening times: Mon-Fri 9am - 8pm Sat 10am - 5pm
years warrAnty on all products sold at laurel data supplies
Heavy Duty Note Counters with Forgery Detection
Full range of Heavy Duty Banknote Counters with Multiple Forgery Detections
Cash Weighing Scales
Full range of Money Weighing Scales
Fake Note Detectors
A full range of Fake Note Detectors with Advanced Forgery Detection
Terms and Conditions

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Terms and Conditions

1. General

All goods supplied by Laurel Data Supplies are subject to the following terms and conditions of sale. The waiver by us on any given conditions shall only act as a waiver on that occasion. The waiver of any conditions on any occasions shall not affect our right to enforce our terms and conditions at any time. Laurel Data Supplies shall not be liable for any failure to perform its obligation where such failure is due to any cause beyond reasonable control. Laurel Data Supplies will not be held responsible for consequential or inconsequential loss howsoever caused. The description of goods given by Laurel Data Supplies is given by way of identification and may change without notice at any time. Laurel Data Supplies will hereinafter be referred to as ‘the Company’. Please note that Laurel Data Supplies is not a distributor of machines produced by Laurel Bank Machines Co. Ltd. of Japan and is not connected in any way with the aforesaid Company.

2. Prices

All goods will be invoiced at the price quoted. Packaging/delivery or insurance charges, if applicable, are extra. No discounts shall apply unless previously agreed by the Company. .

3. Payment Terms

The Company shall, as stated on the invoice, submit the terms of payment. For example; 30 days, C.O.D. etc. The method of payment will be at the discretion of the Company. We reserve the right to refuse to establish a credit account for any Buyer. It is at the discretion of the Company to refuse or withdraw any credit facilities to any Buyer who has an established credit account. Payments made by credit card will not be subject to any surcharge.

4. Warranty

Any warranty given by the Company will commence from, and include, the delivery date or invoice date, whichever is earlier. The warranty terms shall be as stated on the invoice. Any warranty given is an R.T.B. (Return To Base) warranty i.e. The Customer is responsible for any shipping costs. The Company shall not accept charges for shipping costs incurred by the customer. A 15% re-stocking fee will apply to goods that are returned and found to be NFF and on cancelled orders if shipped before notifying The Company of the cancellation

5. Value added Tax

All prices quoted are exclusive of VAT: The appropriate charge rate of VAT will be as stated on the submitted invoice.

6. Guarantee Period/Defective Goods

All goods supplied by Laurel Data Supplies benefit from a 24 month guarantee against manufacturing defects. This warranty is only transferable subject to express permission having been obtained in advance from Laurel Data Supplies.

a. If any goods supplied by Laurel Data Supplies become faulty or defective within 10 days of delivery then such goods will be replaced free of charge. In this case please contact or call +44 (0)345 686 0255

b. Failures due to Manufacturing Defects which are reported after expiry of the initial 10 days will be repaired free of charge during the Guarantee period. This Guarantee does not cover equipment failures due to misuse, failure to adhere to operating instructions, accidental or wilful damage, repairs attempted or carried out by the customer or unauthorised third parties or problems arising as a result of normal wear and tear. In the event of a defect arising which is covered under the terms of the Guarantee please e-mail Laurel Data Supplies at or call +44 345 686 0255 who will issue an RMA number which must be displayed clearly on the outside of the package returned by the customer. Please note that, with the exception of defective product returned within the initial 10 days from delivery (see Para. 6a), the customer is responsible for all return shipping costs. The Company will pay for shipping costs back to the customer with the exception of goods purchased by customers outside of Mainland UK who will be responsible for both inward and return carriage costs. All products returned under Guarantee must be securely packed so as to prevent further damage. The Company is not responsible for damage caused as a result of inadequate packaging of returned goods. Customers are requested to ensure that all sensors are regularly cleaned in accordance with instructions contained in the Operating Manual. The majority of faults occurring with Banknote Counters of any manufacture can be traced to dirty sensors. Please note that we are unable to accept liability in respect of any Consequential or Inconsequential loss as a result of the failure of any of our machines to detect a counterfeit banknote.

7. Damages or Shortage of Delivery

Claims for damages or shortage of delivery must be reported to the Company within 48 hours of receipt. After this time we shall not be liable for any such claims.

8. Return of Goods

Any Company or persons returning goods to The Company must obtain an RMA number (Returned Materials Authorisation Number) from the Company and follow the correct procedures. Written procedures and criteria are available on request. Original packaging will be required. If original packaging is not available, goods must be sufficiently protected and adequately packed, using either foam or other suitable materials inside cardboard boxing. The Company reserves the right to reject any RMA that does not have sufficient packaging.

9. Ownership

All goods shall remain the property of the Company until full payment for the said goods is received. Until the buyer makes payment he shall keep the goods in his possession and not remove, sell or dispose of the goods without our consent. The Buyer shall become the Bailee of the goods and the legal title of ownership shall not pass onto the Buyer until full payment is received.

10. Dispatch

Any products collected from The Company by the buyers own courier or collection service shall be deemed "as delivered" by the Company and become the liability of the customer from the point of collection. Where the Buyer either, refuses to accept the goods at the time of delivery or returns the goods without just cause, they shall be deemed to be in breach of contract and The Company shall be entitled to treat the order order as cancelled by the Buyer. The terms and conditions under Cancellation will then apply. Time quoted for delivery of goods is given as an estimate only. Delivery may be postponed for conditions beyond the control of the Company. Therefore, the Company shall not be liable for any penalty for delay in delivery of orders.

11. Cancellation

Should any customer cancel an order placed with the Company they will be liable for any non-recoverable costs incurred. Any cancellation must be submitted in writing within 48 hours of the original order being placed or the cancellation shall be considered void. See Section 13 for details of our Refund Policy.

12. Use of Goods

The Buyer must acknowledge that they are responsible for detailing the correct specification of the product ordered. The Buyer is responsible for ascertaining the use of the product to which they will be put to use and for determining their ability to function. We shall accept no liability for any advice given by us to the Buyer relating to its requirements in respect of any products.

13. Refund Policy

If the Buyer is not satisfied with the goods which they have purchased they have the option of returning said goods within 14 days of purchase and they will receive a full refund. All returned goods must be received in original, unused and undamaged condition. The Company will not pay any return carriage costs. All returned goods should be securely packed, where possible using the original packaging, and it is recommended that the Buyer insure the goods against loss or damage in transit since no refunds will be given in respect of lost, mislaid or damaged goods. 

14. Law

English Law shall govern these conditions of sale and the English courts shall have jurisdiction in the relation thereto.

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